Privacy Policy

Furn House is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Furn House Web site and governs data collection and usage. By using the Furn House website, you consent to the data practices described in this statement.

Collection of your Personal Information
Furn House collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Furn House also collects anonymous demographic information, which is not unique to you, such as your post code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by furnhouse.com.au. This information can include: your IP address, browser type, furnhouse.com.au, access times and referring Web site addresses. This information is used by Furn House for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Furn House Web site.
Use of your Personal Information
Furn House collects and uses your personal information to operate the Furn House Web site and deliver the services you have requested. Furn House also uses your personally identifiable information to inform you of other products or services available from Furn House and its affiliates. Furn House may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Furn House does not sell, rent or lease its customer lists to third parties. Furn House may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Furn House may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to furnhouse.com.au, and they are required to maintain the confidentiality of your information.

Furn House does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Furn House keeps track of the pages our customers visit within furnhouse.com.au, in order to determine what Furn House services are the most popular. This data is used to deliver customized content and advertising within Furn House to customers whose behavior indicates that they are interested in a particular subject area.

Furn House Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Furn House or the site; (b) protect and defend the rights or property of Furn House; and, (c) act under exigent circumstances to protect the personal safety of users of furnhouse.com.au, or the public.
Use of Cookies
The Furn House Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize furnhouse.com.au pages, or register with furnhouse.com.au site or services, a cookie helps furnhouse.com.au to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the web site, the information you previously provided can be retrieved, so you can easily use the furnhouse.com.au features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of furnhouse.com.au.
Security of your Personal Information
Furn House secures your personal information from unauthorized access, use or disclosure. Furn House secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol (256 bit).
Changes to this Statement
Furn House will occasionally update this Statement of Privacy to reflect company and customer feedback and the law. Furn House encourages you to periodically review this Statement to be informed of how Furn House is protecting your information.
Contact Information
Furn House welcomes your comments regarding this Statement of Privacy. If you believe that Furn House has not adhered to this Statement, please contact Furn House at cs@furnhouse.com.au. We will use commercially reasonable efforts to promptly determine and remedy the problem.
Conditions of Use
Please Note: All product images are digital and are for illustration purposes only. Colours and shades may therefore vary from image/description.