A: All our products come with 12 months warranty unless specified in the listing.
Q: Do you have any combined shipping?
A: We do have combined shipping if all the purchased items are going to the same address
Q: Where are the products made in?
A: Our products are made in China, Vietname, Malaysia.
Q: Where is the pickup location?
A: Our pickup location is:
6-12 Crawford St, Braeside VIC 3195
9am-5pm Monday - Friday
Closed Sun & Wed + Public Holidays
Q: What if I receive an item with external damage in the box/cartoon/packaging?
A: You may refuse the delivery if the damage is too significant. It is advised to take some pictures of the damaged item and notify us immediately.If the damage is not too significant then you may accept the delivery and open the box to see if there is any damage to the products. You should always take some pictures even if you accept the delivery.After opening the box if you find that your product is damaged in transit then take some pictures of the damage and notify us immediately.
Q: What if there is a manufacturing fault in the product?
A: If you discover any manufacturing faults in the product please notify us immediately with some pictures (only if the fault is visible in the pictures).
Q: What payment methods can I use?
A: We have three different payments methods.
b. Bank transfer
c. Westpac Payway
Q: Will my payment details be secure?
A: Yeah. It is strongly secure.
Q: Can I find all Furn House products on this website?
A: Yeah, you can get all the products on this website.